Rentoid blog

[youtube=http://www.youtube.com/watch?v=UgpknuaSf5A]

Here’s a real story about two rentoid members and their experience - visually depicted. It’s how we do our advertising here at rentoid - pen, paper, the truth and a little imagination.  Enjoy!

Is a new rentoid.com front page. Which will be a fairly dramatic change to the rentoid front page. So if you think you’re in the wrong spot when we change the home page next week…. Just stop, think and look - You’re in the right place. Don’t worry it will still be super simple to navigate - they’ll just be more cool things to play on.

It will be more of a ‘Revolution’ than ‘Evolution’ - but we’re doing it because we’ve got so much cool stuff buried inside rentoid.com - we just want it all to bubble to the top of the site. So that’s what we are doing. A warning though, it may become quite addictive for web surfers when you discover how much cool stuff we actually have !

Question:

Hi steve,

Someone recently went to rent something off me, rentoid charged me, then the guy changed his mind and didn’t want to rent.

How do I get a refund?

Cheers (rentoid member)

Answer:

Hi (rentoid member),

We check and monitor the transactions and comments - you’ll notice we have not charged your card for this. If we do charge you for a transaction that doesn’t go through, it’s as simple as letting us know and we’ll refund you every time no questions asked. We only ever want to be paid if we make you money.

Unfortunately a few people opt out from a rental and change their mind - that’s life! We are thinking of changing the system so the renter pays us first - 5% which they can deduct from the rental price on pick up - which will ensure the owners of items don’t get hassled with ‘no shows’ - What are your thoughts on that idea?

Let us know (rentoid member),

Cheers Steve & team.

Response:

yeah that sound like it might work

(rentoid member)